Returns & Warranty

Returns & Warranty

30-day returns
If you're not satisfied with your purchase, you can return it within 30 days of delivery for a full refund. No questions asked.

To start a return, contact us at [support email] with your order number. We'll send you return instructions and a shipping label if applicable.

Condition for returns
Units should be returned in the same condition they arrived in, with all original accessories and packaging included where possible. This helps us process your refund quickly.

Refund timing
Once we receive your returned item, refunds are processed within 3–5 business days to your original payment method. Your bank or card provider may take a few additional days to reflect the refund.

Warranty coverage
Every unit we sell is bench-tested before shipping and backed by a [90-day / 6-month / 1-year — pick your actual term] warranty against defects. If your unit stops working properly within the warranty period due to a manufacturing or refurbishment defect, contact us for a repair, replacement, or refund.

Warranty does not cover:

• Damage from improper installation
• Water or physical damage after delivery
• Normal wear and tear
• Issues caused by incompatible wiring or vehicle systems

Installation issues
If you're having trouble getting a unit to work after installation, contact us first — many issues are wiring or compatibility related and can often be resolved without a return.